Privacy & Cookies Policy

Last updated May 2022

This Privacy and Cookies Policy ("Policy") outlines how Great Success Limited, a company registered in the UK under company number 14511490 ("we," "us," or "our"), processes, protects, and respects your personal data when you interact with our website, gifted.company ("Website"). It also explains our use of cookies and how you can exercise your rights under the General Data Protection Regulation (GDPR).

1. Information we collect

We may collect and process the following personal data when you use our Website:

1.1. Personal Data: This may include your name, email address, phone number, and any other information you provide when you contact us or make inquiries.

1.2. Automatically Collected Data: We use cookies (as elaborated in section 3) and similar tracking technologies to automatically gather information about your device, browsing activities, and patterns. This may include your IP address, browser type, operating system, and other technical details.

1.3. Analytics: We utilize Google Analytics and Facebook Pixels to collect anonymous data about your interactions with our Website. This data aids us in analysing user behaviour and improving our services. For more details on these tools, please refer to section 3.

2. How we use your data

We process your personal data for the following purposes:

2.1. Responding to Inquiries and Customer Support: We use your personal data to address your inquiries and provide customer support.

2.2. Enhancing Website and Services: We use the information you provide to improve our Website and services based on your feedback and usage patterns.

2.3. Promotional Materials: With your explicit consent, we may send you promotional and marketing materials.

2.4. Analytics: We employ Google Analytics and Facebook Pixels to analyse user behaviour and optimize our Website's performance

3. Cookies and tracking technologies

3.1. Cookies: Our Website employs cookies. Cookies are small text files stored on your device to collect information about how you interact with our Website. We use both session and persistent cookies to enhance your user experience. You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may limit some functionalities of our Website.

3.2. Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze your use of our Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. For more information on how Google Analytics processes data and your opt-out options, please visit Google Analytics Opt-out.

3.3. Facebook Pixels: We use Facebook Pixels to track and measure the effectiveness of our advertising campaigns on Facebook. This data is anonymized and used for statistical and marketing analysis. You can learn more about Facebook Pixels and your options at Facebook Cookie Policy.

3.4. Stripe payments: We utilize Stripe, a secure payment platform, to process payments on our website. Stripe may use cookies necessary for the operation of their services, including authentication, fraud prevention, and improving the overall user experience. These cookies enable secure transactions and assist in fraud detection and prevention by collecting certain information about your device, browser, IP address, and browsing behavior on our website. Stripe may also use this data to provide and enhance their services, analyze trends, and ensure the security and integrity of transactions. For more detailed information on how Stripe processes data and manages cookies, please refer to Stripe's Privacy Policy.

4. Data security

We are committed to data security and employ reasonable measures to protect your personal data. However, no method of data transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your rights under GDPR

Under GDPR, you have specific rights regarding your personal data:

5.1. Access: You can request access to the personal data we hold about you.

5.2. Rectification: You can request the correction of inaccurate or incomplete personal data.

5.3. Erasure: You have the right to request the deletion of your personal data in certain circumstances. If you wish to delete your account and personal data from our records, you can do so by sending us a request via email at info@gifted.company. Upon receiving your email request, we will take steps to verify your identity to ensure the security of your personal data. Once your identity is verified, we will proceed to delete your account and associated personal data from our systems, unless retention is necessary for legal or legitimate business purposes.

Please note that after deleting your account, we may retain certain information as required by law or for legitimate business purposes, such as record-keeping, resolving disputes, or enforcing our terms and conditions. Additionally, we may anonymize certain data for statistical or analytical purposes, which cannot be used to identify you personally.

If you have any questions or concerns about the deletion of your account and data, please contact us using the information provided in Section 6. We are committed to ensuring your rights under the GDPR are respected and honoured.

6. Contact information

For questions, concerns, or GDPR-related requests, please contact us at:

77 Bell Yard

London, England, WC2A 2JR

Email: info@gifted.company

7. Changes to this Policy

We may update this Privacy and Cookies Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The most current version of the Policy will be posted on our Website. Please review this Policy periodically for any changes.